Privacy Policy for InfySmartz
This privacy statement explains what personal data InfySmartz collects from you and how we use that data.
Who We Are
We are InfySmartz, a provider of IT services, solutions, and digital consulting, dedicated to delivering innovative technology and consulting services.
As you read this document, you are currently visiting our website, which is the digital face of our company.
We are committed to providing you with an excellent browsing experience, offering relevant materials, answering your questions promptly, and ensuring the website operates smoothly. To achieve this, we rely on your assistance in sharing some of your personal data.
We understand that your personal data is sensitive, and we take your privacy very seriously. To help you feel secure, we’ve developed this privacy policy, which outlines how we handle your personal data.
What Personal Data We Collect
InfySmartz collects data to provide you with feedback and improve your experience with our services. You provide some of this data directly, such as when you fill out our contact forms, download resources, or interact with our website. Additionally, we gather some data through technologies like cookies and error reports generated from software running on your device.
We may also collect data from third parties, which we handle according to this policy and any additional terms imposed by the data source. These third-party sources may vary, but currently include:
- Service Providers: These help us determine your location based on your IP address to customize certain services for you.
- Partners: We may partner with third parties to offer co-branded services or joint marketing efforts.
- Public Sources: We may obtain data from publicly available sources, such as government databases.
You have control over the data we collect. You may choose not to provide personal data, but if you decline data necessary for providing a service or feedback, you may not be able to use certain features or receive assistance.
The data we collect can include:
Name and Contact Data: We collect your name, email address, phone number, company name, and other similar contact information.
Demographic Data: This may include your country of residence and preferred language.
Website Data: We collect information about how you interact with our website, such as the pages you visit, the time spent on those pages, and any actions taken.
Configuration Data: We collect information about your device’s network and IP address.
Error Reports and Performance Data: We collect data about issues you encounter on our website, which helps us improve our services.
Troubleshooting and Help Data: When you request assistance, we may collect information related to your device, operating system, and software configuration.
We do not request sensitive personal data such as payment information via our contact forms. Please refrain from providing this type of data.
Why We Collect Personal Data
InfySmartz collects personal data for several purposes:
- To communicate with you about our services.
- To offer promotional or marketing communications, if you consent.
- To analyze website statistics and improve user experience.
- To diagnose and troubleshoot technical issues on the website.
We ensure that your data is protected by employing both technological and procedural safeguards. For example, your personal data is stored in a secure database.
You can choose to receive personalized communications or opt-out of marketing messages at any time.
Why We Share Personal Data
We may share your personal information with our Development Center to process your requests.
They are obligated to follow our privacy practices and may not use your data for purposes beyond the scope of this agreement.
We may disclose your personal data when we believe it is necessary to:
- Comply with legal obligations or respond to legal requests.
- Protect the safety of our clients, users, or the public.
- Enforce our terms of service or protect our rights.
We are responsible for third parties who process data on our behalf unless we can prove that the event causing harm was not our fault.
Please note that some third-party links on our website may have different privacy practices. If you share personal data with them, your data will be subject to their privacy policies.
Request the deletion of your personal data.
To exercise any of these rights, please contact our Data Protection Officer at info@infysmartz.com. We will respond within 30 days.
Cookies & Similar Technologies
We use cookies (small text files stored on your device) and similar technologies to enhance your experience on our website. Cookies help us collect data on your website usage, such as the pages you visit, the time spent, and the links you click. This information helps us improve our services.
We use cookies for:
Security: To prevent fraud or abuse of our services.
User Experience: To remember information you provide and improve website functionality.
Analytics: To gather website usage statistics.
You can manage cookie settings in your browser or choose to block cookies, but this may impact your experience on our website.
How We Secure Your Data
We employ various security measures to protect your data from unauthorized access or misuse. Your personal data is stored on secure servers with restricted access.
How Long We Retain Your Data
InfySmartz retains personal data for as long as necessary to fulfill the purposes outlined in this privacy policy or to comply with legal obligations. Data retention periods vary based on the nature of the data and applicable legal requirements.
Changes to This Privacy Policy
We may update this privacy policy as necessary to reflect changes in our practices or customer feedback. When changes are made, we will update the “last updated” date at the top of this document. If there are significant changes, we will notify you either by posting a notice on our website or directly contacting you.
Infysmartz is committed to offering the latest technology solutions to enable your business to grow, proliferate, and be successful in the modern era. Having strong faith in offering quality, credibility, and excellence in all projects.
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